Responsive IT Support in London

24/7 Service Desk

Local Data Centres

Based and founded in nearby Kent, Sota has a close connection to the capital. Having provided IT services and IT support for more than 35 years, we have decades of experience working with organisations in London, delivering IT solutions that match each client’s size and ambition.

Sota’s IT support in London is designed to help every type of business. Our 24/7 service desk connects you to our team of experienced IT industry veterans, with expertise in both old and new software and hardware. Get in touch today, and learn how our London IT support service can augment your IT estate.

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Our Managed Services

A complete solution for digital transformation

Driving innovation across the capital

Having started out in Sittingbourne, London was our first major point of expansion. From our origins in business accounting software, we saw the potential of internet services early, and unveiled our first commercial-grade data centre in 2004. We followed this by building our own regional fibre-optic network in 2009, serving both London and the South East.

Our data centres in the secure Kent Science Park campus now provide IT managed services to more than 500 businesses and 10,000 users both in London and across the country. With modern and cost-effective solutions, we’ve helped a wide variety of clients in London, from insurance giant Ascot Group to the historic Royal Society for Blind Children.

Expert IT support in London

Sota specialises in IT support that elevates your business. Serving a range of businesses and institutions in London, Sota combines a local and responsive London IT support service with world class IT infrastructure, and in-depth knowledge across a range of IT services.

By working with Sota, you’ll gain the benefits of 24/7 IT support with the availability and reliability of a local firm. As a leading managed IT service provider, we’re well versed in almost every aspect of commercial and enterprise IT, giving us the tools to solve any issue.

While our IT support desk is always ready to help, we’re also proactive in preventing problems. Our monitoring and management service aims to stop issues at source without you needing to ask questions. Whatever you need and whenever you need it, Sota is here to help.

Empowering London businesses

Sota prides itself on delivering IT support and solutions that transform businesses, and allow them to harness the power of modern technology. We’ll craft an IT solution that makes sense for you, whether that’s revitalising ageing infrastructure or supporting your transition to the cloud.

Our IT services don’t have to be transformational. Our relationships with clients are highly consultative, working together to solve your IT issues. We only suggest changes that will genuinely improve your productivity, and provide exceptional value for money.

As an experienced managed IT service provider, we’re well-equipped to provide IT support alongside a range of IT services in London. Check out our case studies to discover how we approach each project, and how our combination of IT support and IT service delivery has helped to level up London businesses.

A complete IT solution

Sota stands out as a provider of a wide range of managed IT services in London. With expertise across cloud computing, VoIP, cyber security, internet connectivity and more, we can provide IT support as part of a complete IT service package.

Our scalable services ensure that you only pay for what you need, while our short contracts are a testament to the relationships we build with our clients. If you aren’t sure what level of service you need, we can propose multiple solutions, and add or remove services in line with your requirements.

Unparalleled expertise

With 35 years of experience providing IT services in London and Kent, the knowledge of our team is unmatched. Our IT technicians work around the clock to deliver an uninterrupted service, while our sales and finance teams keep you informed and in-the-loop, quickly responding to problems or queries.

The experience and standing of our staff is reflected in our long list of technical accreditations. Sota is proud to be a Microsoft Gold Data Centre Partner, and a Silver Partner for both Cloud Platform and Small and Midmarket Cloud Solutions. We are also a registered Crown Commercial Service Provider, with data security accreditations including ISO-27001, PCI DSS, IASME, and Cyber Essentials Plus.

IT Support in London FAQs

Do you provide IT services in London to all sizes of businesses?

Yes! The scalable nature of many of our IT services in London means that we can work with businesses of any size, and across a variety of industries. We work closely with all of our clients to produce a proposal that considers their entire IT estate, and adds value at every level. Whether you need a complete IT overhaul or a simple VoIP solution, we can helpjust get in touch.

Can you provide multiple IT services in London?

Yes! We can offer a single IT service in London, or a combination of services. Our projects have varied from switching a business over to VoIP communication, to providing connectivity, cloud services, cyber security and IT support. If your organisation’s needs change, we can provide you with additional IT services or remove existing ones, scaling your investment up or down.

Can we visit your local office or data centre?

One of the benefits of our private colocation service in the Kent countryside is 24/7 access to your collocated equipment, situated just a hour from the capital. Our two workplace recovery suites are also available for SotaProtect clients, providing you with business continuity in the event of a workplace disaster. Any office visits will be arranged on a per client basis.

Our Partners

Business partnerships and IT industry accreditations

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