30 Years of IT Support in Kent

24/7 Service Desk

Kent Data Centre

Based and founded in Kent, Sota has spent over 30 years at the cutting edge of IT services and IT support in Kent. We provide a truly local service to businesses and institutions across the county, delivering IT solutions that match their size and ambition.

Sota provides a range of IT services in Kent for businesses looking to gain a competitive advantage. From 24/7 IT support to managed internet and VoIP services, we’ll help you to utilise your IT more effectively, and transition to a more modern workplace.

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Our Managed Services

A complete solution for digital transformation

Local support for local businesses

Based in Sittingbourne, Sota has been providing IT services in Kent for almost 35 years. From our early days providing business accounting software, Sota has always pushed the boundaries. We opened our first commercial-grade data centre in 2004, and became an independent network operator in 2009, building our own regional fibre-optic network.

Our data centres in the secure Kent Science Park campus now provide IT managed services to more than 500 businesses and 10,000 users in Kent and across the country. With modern and cost-effective solutions, we’ve helped some of Kent’s most recognisable brands level up their IT, from Shepherd Neame to the Kent and East Sussex Railway.

IT support in Kent

Sota specialises in IT support that elevates your business. Serving some of Kent’s most recognisable businesses and institutions, Sota combines local and responsive IT support in Kent with world class IT infrastructure.

By working with Sota, you’ll gain the benefits of 24/7 IT support with the trust and responsiveness of a local firm. Our experienced and dedicated staff have worked across a range of sectors, and have the tools to solve any issue.

Our Kent IT support helpdesk is there to address any issue, while our proactive monitoring and management stops many problems at source. No matter what you need or when you need it, Sota is here to help.


Driving business transformation

Sota prides itself on delivering IT support and solutions that transform businesses, and allow them to harness the power of modern technology. Rather than simply supporting ageing hardware, we’ll let you know when new solutions could provide cost and efficiency benefits.

Not every project needs to be a transformation or transition, however. We pride ourselves on getting to know our clients, and working with them to find the ideal solution. Whether it’s simple IT support or multiple managed services, our proposals are designed to suit your needs.

Our ability to deliver IT support alongside a full range of IT services in Kent is unparalleled. Read our case studies to learn more about our approach to projects, and how our innovative, efficient and cost-effective IT solutions have empowered Kent businesses to grow and thrive.

A complete IT solution

Where most IT providers focus on individual services, Sota offers a complete Kent IT solution. By partnering with your business, we’ll help you to identify and fulfil your IT requirements, with a full consideration of your present and future needs.

We pride ourselves on building close relationships with our clients, and building success into every business’s investment. Our approach is consultative, and our scalable solutions ensure you only pay for what you need, when you need it.

Unparalleled expertise

With more than 30 years of experience providing IT services in Kent, our expertise is unmatched. Our dedicated technical teams work tirelessly to oversee every aspect of resourcing and service delivery, while our sales and finance teams ensure you’re kept informed and up-to-date.

Our commitment to technical excellence is reflected in our certifications. Sota is a Microsoft Gold Partner, reaching the highest standards for data centres and cloud productivity. We are also a Crown Commercial Services Provider, and are qualified to accredit ISO-27001 and provide Cyber Essentials and Cyber Essentials Plus assessments.

IT Support in Kent FAQs

Do you provide IT services to all sizes of businesses?

Yes! Sota works with all manner of businesses, from IT support and connectivity for small business premises to multiple managed services for large firms. We work with our clients to provide a full and honest assessment of their needs, and the solution to match. Get in touch with us today to discuss your requirements, and find out how we can help.

Can you provide multiple IT services in Kent?

Yes! By working with your organisation to understand its requirements, we’ll identify the right service or combination of services for you. This could be one service to complement your existing IT infrastructure, or a suite of fully managed services to transform your business IT. You can also add or remove services further down the line, scaling to meet your changing needs.

Can we visit your Kent office or data centre?

Clients utilising our private colocation service benefit from 24/7 unrestricted access to their collocated equipment. Additionally, our two workplace recovery suites are available for SotaProtect workplace recovery clients, ensuring business continuity in the event of a workplace disaster such as flooding, theft, or equipment malfunction. Any office visits will be arranged on a per client basis.

Our Partners

Business partnerships and IT industry accreditations

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