Managed IT Support

Support, maintain and monitor IT environments and devices

Your IT systems have to operate continuously and seamlessly to support the technology of the modern workplace. Without constant management, users are more likely to experience problems. A managed patching schedule for updating and upgrading your IT devices will maintain system integrity and security, and proactive system monitoring will prevent problems occurring before end-users are impacted.

When it comes to technical support, direct access to engineers who log, manage and resolve IT problems quickly and efficiently is crucial.  Our well resourced IT service desk provides quality technical support, and you can access it 24/7.

Subscribe to SotaSupport, and experience the highest standard of managed IT support in the UK. SotaSupport Essentials, Pro and Pro+ are tiered service levels tailored to your specific needs, and there are also options tailored to the different requirements of organisations, with, or without, internal IT resources. For SME’s, SotaSupport is a fully outsourced IT support solution, and for the larger enterprise it is a service which provides supplementary support to the existing IT department.

Back to IT Support

IT support

services 24/7

Guaranteed

service levels

Proactive

system monitoring

Managed

patching program

Tiered service

Essentials, Pro, Pro+

Dedicated

account manager

Service Desk

5000+ devices supported
Guaranteed service level agreements
Rapid response times
Proactive monitoring
Assigned account manager

Our Managed Services

A complete solution for digital transformation

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