Managed IT Support

Support, maintain and monitor IT environments and devices

Your IT systems have to operate continuously and seamlessly to support the technology of the modern workplace. Without constant management, users are more likely to experience problems. A managed patching schedule for updating and upgrading your IT devices will maintain system integrity and security, and proactive system monitoring will prevent problems occurring before end-users are impacted.

When it comes to technical support, direct access to engineers who log, manage and resolve IT problems quickly and efficiently is crucial. Our well resourced IT service desk provides quality IT support in Kent and beyond, and you can access it 24/7, ensuring you have technical support wherever and whenever you need it.

Subscribe to SotaSupport, and experience the highest standard of managed IT support in the UK. SotaSupport Essentials and Pro are tiered service levels tailored to your specific needs, and there are also options tailored to the different requirements of organisations, with, or without, internal IT resources. For SMEs, SotaSupport is a fully outsourced IT support solution, and for larger enterprises it is a service which provides supplementary support to your existing IT department.

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IT support

services 24/7


service levels


system monitoring


patching program

Tiered service

Essentials, Pro


account manager

Service Desk

5000+ devices supported
Guaranteed service level agreements
Rapid response times
Proactive monitoring
Assigned account manager

Success story

Client: MVV Environment 

MVV Environment Ltd is a sustainable energy company renowned for its commitment to delivering dependable and efficient energy solutions, were having issues with their existing outsourced IT operations. These challenges included slow response times, breached SLAs, and outdated IT infrastructure. Upon enlisting the expertise of Sota, an IT service provider, to revamp its IT support and infrastructure, MVV embarked on a transformative journey.

Our Managed Services

A complete solution for digital transformation

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