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🏅 May’s Golden Lanyard Winner – Congratulations Thomas Lyng! 🏅
We’re delighted to announce that this month’s Golden Lanyard goes to Tom Lyng!
This recognition is incredibly well deserved and reflects Tom’s consistent impact behind the scenes, driving some of the most meaningful improvements across the business in recent months.
Over this period, Tom has:
✅ Introduced AI-driven capabilities within Halo, including Auto-Assign, Problem Management, and Auto-Triage
✅ Delivered tangible benefits to our engineers through smarter workflows and automation
✅ Played a key role in shaping a phased, strategic approach to Halo workflows
✅ Supported the early stages of Rewst, laying the groundwork for scalable automation
✅ Brought thoughtful, purposeful innovation that reduces manual effort and improves consistency
What stands out most is Tom’s approach, combining enthusiasm with critical thinking to ensure every change delivers real value. This isn’t innovation for the sake of it, but meaningful optimisation that enhances outcomes across the business.
While Tom has been instrumental in this space, it’s also important to recognise that this is a collaborative effort, with others contributing to these ongoing improvements.
👏 Congratulations, a fantastic achievement and thoroughly deserved recognition!
Who will claim next month’s Golden Lanyard? Stay tuned…