Client: BIBA Medical

OVERVIEW

As BIBA Medical grew, its on-premise server infrastructure began to require an overhaul. The limitations of legacy technology highlighted the need for a more robust, flexible, and scalable IT solution. Seeking to migrate to a high-availability cloud platform while reducing future utility and upgrade costs, BIBA Medical required an IT partner that could deliver a secure, reliable infrastructure to support its operations and enhance service levels.

BACKGROUND

BIBA Medical provides education, news, and insights to connect physicians with the medical device industry. With a growing need for a more resilient IT infrastructure, the company found itself in need of a reliable IT partner who could deliver a solution that would not only resolve their immediate challenges but also provide long-term benefits.

The existing on-premise server environment was becoming increasingly difficult to manage and upgrade. Additionally, the company was looking for a solution that could offer high availability, redundancy, and enhanced security while reducing operational costs. BIBA Medical recognised that they needed an IT partner who could guide them through this transition and provide continued support for years to come.

CHALLENGE

BIBA Medical was facing numerous challenges with their existing on-premise infrastructure, which was becoming difficult and costly to maintain. Their current systems lacked the scalability needed to support their future growth and had limited flexibility to respond to evolving business needs. Additionally, the company required an enhanced disaster recovery capability, better security features, and the need for a migration to a high-availability cloud solution. They also wanted to reduce ongoing utility and upgrade costs while ensuring their data protection requirements were met.

SOLUTION

To address these challenges, Sota proposed a hybrid IT solution centred around SotaCloud, a cutting-edge cloud platform hosted in Sota’s private, highly secure data centres. The platform provides BIBA Medical with a robust, flexible, and scalable IT infrastructure. SotaCloud enables seamless migration from legacy systems to a more agile cloud-based solution, offering high availability, redundancy, and the ability to scale on demand without the need for expensive on-site infrastructure.

SotaCloud leverages secure private circuits that connect BIBA Medical’s offices directly to the data centre, ensuring high-speed access and reliability. With SotaCloud, BIBA Medical benefits from a dedicated server estate, virtualised environments, and secure storage, all managed by Sota’s experienced infrastructure team. This fully managed platform eliminates the need for costly, on-premise resources while enhancing performance, security, and disaster recovery capabilities. The flexible nature of the platform allows BIBA Medical to adjust its compute and storage needs easily as the business grows, without major re-investment or downtime.

In addition to the cloud hosting, the solution includes:

  • Disaster Recovery: Continuous replication of data across multiple secure data centres, ensuring minimal disruption in case of failure or disaster.
  • Backup Solution: Automated, block-level backups of all critical data, with hourly incremental snapshots and 90-day retention for maximum data protection.
  • VoIP System Upgrade: A fully hosted, scalable VoIP telephony system that replaces the outdated Swyx system, improving communication and reducing costs.
  • Ehanced Security: Multi-Factor Authentication (MFA), advanced firewall protection, and continuous monitoring to safeguard user data and ensure system integrity.
  • SotaSupport: A fully managed IT service with 24/7 monitoring, remote support, and on-site visits, ensuring a seamless experience for users and rapid issue resolution.

RESULT

Sota’s hybrid solution provided BIBA Medical with a secure, scalable IT infrastructure that reduced operational costs and improved security and performance. The setup includes automated offsite backups and disaster recovery, ensuring business continuity with minimal downtime. Additionally, BIBA Medical benefits from an upgraded telephony system, eliminating the need for on-premise equipment. This streamlined IT management, supporting growth and allowing BIBA Medical to focus on delivering exceptional healthcare services. Ongoing support from Sota ensures their IT remains resilient and future-proof.