Responsive IT Support in Essex

24/7 Service Desk

Independent Data Centres

With 35 years’ experience in IT service provision, Sota offers comprehensive and cost-effective IT support in Essex. Our decades of experience working with organisations across the country make us perfectly positioned to support your business’ IT estate.

The wide range of IT services we offer in Essex allows us to help you with almost any issue. Our 24/7 service desk connects you to our team of experienced IT technicians, while our other services can be packaged and scaled to suit your needs.

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Our Managed Services

A complete solution for digital transformation

Driving business innovation

Having started out in Kent, Sota quickly expanded across the UK. We navigated a rapid transition from software development to hardware provision, before latching onto the potential of internet services. We opened our first commercial-grade data centre in 2004, and built our own regional fibre-optic network in 2009, pioneering cloud computing in the UK.

Our independent data centres are based in nearby Kent, and provide cloud computing services to over 500 businesses and more than 10,000 users in Essex and across the country. Our SotaCloud platform has delivered transformational benefits to a wealth of recognisable brands, from insurance giant Ascot to the RSBC and RBLI.

Expert IT support in Essex

Sota specialises in IT support that elevates your business. Serving a broad range of businesses and institutions, we aim to combine a responsive and effective Essex IT support service with world class IT infrastructure, and decades of collective IT experience.

We deliver big results with a small footprint. By working with Sota, you’ll receive expert 24/7 support from our global support desk, with the option of dedicated support when you need it. Our experience across numerous IT services means we’re ideally positioned to help with any issue, while our close working relationships mean we’re always available to chat.

If you’re using our other IT services, you’ll also benefit from our proactive technical team. We employ advanced monitoring and management to prevent issues from cropping up in the first place, helping to reduce downtime and technical issues. Whatever you need and whenever you need it, Sota is here to help.

Transforming British businesses

Sota prides itself on delivering IT support and solutions that transform businesses, and allow them to harness the power of modern technology. We’ll craft an IT solution that makes sense for you, whether that’s revitalising ageing infrastructure or supporting your transition to the cloud.

Our IT services don’t have to be transformational. Our relationships with clients are highly consultative, working together to solve your IT issues. We only suggest changes that will genuinely improve your productivity, and provide exceptional value for money.

As an experienced managed IT service provider, we’re well-equipped to provide IT support alongside a range of IT services in London. Check out our case studies to discover how we approach each project, and how our combination of IT support and IT service delivery has helped to level up London businesses.

A complete IT solution

As well as IT support, we also offer a complete range of managed IT services in Essex. Our complete range of services—SotaSupport, SotaCloud, SotaProtect, SotaConnect, and SotaVoice—allows us to provide you with a complete and holistic IT service package.

While we will suggest services as part of our initial proposal, our clients have the flexibility to change or add services as needed. If you aren’t sure what level of service you need, we can propose multiple solutions, and scale your services up or down so that you only pay for what you need.

Unmatched expertise

Having provided a range of IT services across Essex and the UK for 35 years, the experience and insights of our team are unmatched. Our expert technicians are constantly working to deliver uninterrupted services, while our accounts team endeavour to keep you abreast of any issues, and continuously evaluate your services.

Our list of accreditations is a testament to our knowledge and standards. We’re proud to be a Microsoft Gold Data Centre Partner, and a Silver Partner for both Cloud Platform and Small and Midmarket Cloud Solutions. We are also a registered Crown Commercial Service Provider, with data security accreditations including PCI DSS and IASME. We also hold and help clients to achieve both Cyber Essentials Plus and ISO-27001 for Information Security Management.

IT Support in Essex FAQs

Do you provide IT services in Essex to all sizes of businesses?

Yes! Our ability to scale services and find the right solutions for businesses means that we can work with organisations of all sizes and industries. We’ll work closely with your organisation to assess your needs and current IT infrastructure, and produce a tailored solution that adds value without breaking the bank. Get in touch today and find out how we can help augment and transform your business IT.

Can you provide multiple IT services in Essex?

Yes! We can offer either a single service or a combination of IT services in Essex. We frequently undertake projects of all sizes, from delivering a simple SotaVoice solution to a full array of SotaCloud, SotaConnect and SotaProtect. IWhatever you need, we can provide a solution to match, and scale it up or down as your business situation evolves.

Can we visit your Kent office or data centre?

Our private colocation service in Kent affords our clients 24/7 access to their collocated equipment. Our facility in Kent Science Park is highly secure, while our two workplace recovery suites provide emergency business continuity for SotaProtect clients should the worst happen. Any office visits will be arranged on a per client basis.

Our Partners

Business partnerships and IT industry accreditations

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