Underwriting a New Era of IT Transformation
Client: BIBA Medical
Managed Business Connectivity
SotaConnect Fibre Ethernet
High Availability & 24/7 Monitoring
In the historic heart of London, perfect connectivity isn’t always a given. Standard business broadband can fall short of the rigorous demands of many organisations, and undermine the potential of your cloud applications, unified communications, and interactions with clients and stakeholders.
Based 40 miles from the City, Sota has spent over 35 years as a premier business internet provider in London. We deliver the dedicated, high-performance connectivity that ambitious organisations need—providing guaranteed symmetrical speeds, enterprise-grade hardware, and proactive 24/7 support.
Our Managed Services
A complete solution for digital transformation
Powering London’s commercial infrastructure
Sota’s legacy as an infrastructure leader owes a huge amount to our expansion into London. While many providers simply resell consumer-grade lines, Sota took a different path, building our own regional fibre-optic network in 2009. This independence allows us to offer London firms a level of control and reliability that third-party resellers cannot match.
Our connectivity is anchored by our own world-class facilities. Our 25-acre, ring-fenced technology campus provides a secure and resilient environment for our core network infrastructure. With a fully integrated core network running on on 13,700km of fibre, our SotaConnect services are available to over 200,000 UK business postcodes, keeping more than 500 businesses and 10,000 users online 24/7.
Expert managed connectivity in London
Sota specialises in business-grade internet that eliminates the bottlenecks of shared networks. We provide a responsive, local presence for London firms that require a carefully managed connection.
Situated just an hour from the City by car, our engineers are perfectly positioned to manage complex on-site installations, and provide rapid physical support when needed.
As a leading independent network operator, we provide a suite of connectivity options tailored to the modern workplace:
- SotaConnect fibre ethernet: Dedicated, uncontended lines with speeds up to 10Gb/s, offering the symmetrical upload and download speeds essential for cloud services and VoIP.
- High availability & failover: We implement lifeline secondary connections with automatic failover, ensuring your office stays online even if a primary carrier experiences a fault.
- Managed hardware: Sota manage enterprise-grade hardware and firewalls optimised for professional traffic, all backed by our UK-based Network Operations Centre (NOC).
Growth through resilient design
We believe that business internet should be a silent, powerful partner in your success. Our relationships with London clients are highly consultative, assessing your specific bandwidth needs to ensure you only pay for the capacity you actually use.
Our managed internet is a central part of your broader IT estate. By integrating SotaConnect with SotaProtect and SotaCloud, we can ensure your data moves over a secure, private, and high-speed environment, helping to stop increasingly potent AI-driven threats at the source.
Connectivity success stories
Discover how SotaConnect has transformed the digital capabilities of London businesses:
View allA total connectivity ecosystem
Sota stands out by offering a 360-degree approach to business communication. We integrate our managed internet with our broader technical suite to ensure a seamless digital experience:
- SotaVoice integration: Ensure crystal-clear VoIP and Teams calls with prioritised voice traffic over your dedicated SotaConnect line.
- Managed SD-WAN: Connect multiple London offices or remote sites into a single, secure, and high-performance private network.
- Point-to-Point private circuits: Secure, high-speed Ethernet links between your office and our nearby data centres for low-latency cloud access.
- Workplace recovery: Unique to Sota, our connectivity clients have the option to use our 100-seat standby office suites if their primary London site becomes inaccessible.
Our short-term contracts and transparent Service Level Agreements (SLAs) are a testament to the trust we build with our clients. We offer a professional alternative to the rigid, impersonal contracts often found with national consumer providers.
Unparalleled technical expertise
With 35 years of experience providing IT services in London, the knowledge of our connectivity team is unmatched. Our status as a registered Crown Commercial Service Provider reflects our commitment to excellence and the rigorous standards we maintain for our infrastructure.
Our operations are independently audited to meet ISO-27001, PCI DSS, and Cyber Essentials Plus standards. Our facility is equipped with VESDA smoke detection and advanced fire suppression, ensuring that the heart of our network is as secure as the connections we provide to your business.
Our engineers work 24/7 to prioritise your uptime, your security, and your commercial success.
Internet Provider London FAQs
How is a SotaConnect business line different from home broadband?
Standard home broadband is contended, meaning you share your bandwidth with neighbouring users. SotaConnect provides dedicated, uncontended fibre. This means your speed is guaranteed 100% of the time, with the symmetrical upload and download capabilities required for professional use.
Do you provide Service Level Agreements (SLAs)?
Yes. Unlike residential providers, our business services come with robust SLAs that guarantee uptime, and provide clear timeframes for fault resolution. Our UK-based NOC monitors your connection 24/7, frequently resolving issues before you are even aware of them.
What makes your infrastructure more resilient than other providers?
We operate from a high-security 25-acre campus just 40 miles from London. Our facilities benefit from 12MW of grid power supplemented by our own backup generators. This dual-source power model, combined with N+1 redundancy, makes our network one of the most resilient in London.
Our Partners
Business partnerships and IT industry accreditations