Infrastructure Support Engineer

South-East & London

(Remote/office/field based, South-East & London).
Competitive Salary DOE, Plus Overtime & Benefits

Due to company growth we are expanding the Service Delivery Team with Infrastructure Support Engineers, reporting to the Technical Operations Manager.

The Infrastructure Support Engineer is a vital part of our growing Senior Engineering Team, supporting the Service Delivery department in the following specialist areas:

• Deployment Projects – Implementing pre-defined solutions, products, and services
• On-boarding Projects – Bringing new clients under the Sota umbrella and BAU support.
• Server builds, Office moves, Data migrations
• Problem Management and Service Improvement
• 3rd Line Support Escalations

We are looking for dynamic, energetic, and supportive individuals to join Sota, one of the UK’s leading independent providers of professional IT-managed services, across a range of sectors including construction, creative and media, financial services, charities, education, public sector, healthcare, and more. Are you an experienced support engineer skilled in troubleshooting methodology, and able to take ownership of issues to see them through to a successful conclusion?

Core Technical Skills;
– Microsoft Server, Desktop, and Productivity Software, including Microsoft Apps
– Active Directory and Azure Active Directory, DNS, Group Policy, Security
– Virtualisation – Hyper-V, VMware
– Public Cloud Services – Azure, AWS
– Remote Desktop Services / VDI
– Scripting and Powershell

Working knowledge of;
– Networking – Firewalls, Switch configuration, LAN/WAN, Routing
– Storage concepts – NAS/SAN, iSCSI/Fibre Channel, RAID, Disk Systems

Personal Attributes;
– Energetic with a strong work ethic
– A champion mentor, able to support others and promote knowledge transfer
– Excellent communication skills – verbal and written
– Smart, Professional Appearance
– Calm, Patient, and able to work steadily under pressure
– Excellent organisational skills, managing large workloads effectively and delegating where necessary
– Risk-aware, with a methodical approach to change control and problem management

At Sota, we have embraced the challenge of a new era of digital transformation, investing in people, knowledge, and specialist technical facilities to establish independent cloud platforms, hosted in our datacentres.
Candidates are required to have a current driving license, and access to their own vehicle.

Sota Values diversity and operates a fair recruitment process, free of discrimination.

Sota may maintain a register of candidates that have applied for a particular role, but will remove such information once the recruitment process has concluded; any queries about data privacy should be directed to

If interested in this opportunity, please send your CV to

Strictly no agencies and recruiters



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